Frequently Asked Questions
Welcome to Junk Ace! As your premier junk removal service, we’re here to address all your queries and concerns about clearing out unwanted items from your property. Our team is committed to providing exceptional service, ensuring your space is clutter-free and tidy. Below, you’ll find answers to some common questions we receive from our valued customers. If you have further questions, don’t hesitate to reach out to us at (832) 894-1584. Let’s make your space immaculate together!
Junk Ace specializes in the removal of a wide variety of items, including but not limited to furniture, appliances, electronics, yard debris, and construction waste. Our team is equipped to handle both large and small removal tasks with ease and efficiency.
The process begins when you contact us at (832) 894-1584 or schedule a service through our website. We’ll arrange a convenient time to visit your property, offer a free estimate based on the volume of junk, and upon your approval, we’ll proceed with the removal. Our team ensures that your space is left clean and tidy.
While we strive to accommodate most junk removal needs, we cannot accept hazardous materials, including chemicals, asbestos, and certain paints. For a full list of items we cannot remove, please visit our website or contact our customer service team.
Junk Ace is dedicated to environmentally responsible disposal practices. We donate usable items to charity and recycle materials whenever possible. Only as a last resort do we take items to a landfill, ensuring we minimize our ecological footprint.
Our pricing is primarily based on the volume of junk removed, measured by how much space your items occupy in our truck. For an accurate estimate, we offer free, no-obligation onsite assessments. This way, you’re only charged for what we remove.
Yes, Junk Ace provides comprehensive cleanout services for commercial properties, including offices, retail spaces, and warehouses. Whether it’s old furniture, electronic waste, or general debris, our team can handle it efficiently.
We recommend that you sort through your items beforehand to ensure that nothing you want to keep is accidentally removed. However, there’s no need to move anything in advance — our team will take care of all the heavy lifting and removal from wherever the items are located on your property.
Absolutely. Junk Ace is fully insured, providing peace of mind to our customers. Our team is trained to handle all items with care, but in the rare event of an accident, our insurance provides full coverage.
Scheduling a pickup is simple. You can call us directly at (832) 894-1584 or use our online booking system to choose a date and time that works best for you. We offer flexible scheduling to meet your needs, including same-day service options.
Yes, we are committed to sustainability and make every effort to recycle materials we collect, including metals, electronics, and paper products. Our goal is to divert as much as possible from landfills and contribute to a healthier planet.